The Challenge
Park Dental Practice was a well-established dental clinic with excellent patient care, but they relied entirely on phone bookings which created bottlenecks during busy periods. Patients were frustrated with busy phone lines and inability to book appointments outside business hours. The practice was also struggling with high no-show rates and had no online presence to attract new patients in an increasingly digital healthcare landscape.
Our Solution
We developed a comprehensive, HIPAA-compliant healthcare website with an integrated online booking system. The solution included patient portal with appointment history, automated appointment reminders via SMS and email, educational dental content library, insurance information and verification, online patient forms, staff and services showcase, and patient review system. We ensured full HIPAA compliance for all patient data handling and implemented secure communication channels.
Key Features
- Online Booking
- Patient Portal
- Automated Reminders
- Educational Content
- Insurance Information
- Online Forms
- Staff Profiles
- Review System
- HIPAA Compliance
- Mobile Optimization
Technologies Used
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